topic 7B1 in Get Support

7B1

kay5 — Sat, 05 Aug 2023 15:21:32 GMT

cannot connect even after phone restart or network restart

Handy1 — Wed, 02 Aug 2023 22:00:49 GMT

@kay5 is your account active or on hold ? .Can you try the SIM card in another phone test . You may just need support to refresh your account

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softech — Wed, 02 Aug 2023 22:31:22 GMT

try to put a 1 before the 10 digit number