topic Got chraged twice during SIM ordering process in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027295#M716750 <P>Good afternoon!</P><P>Looks like I have 2 Credit card charges after ordering a SIM and creating my account.&nbsp; How can I resolve this?</P><P>Thanks so much!</P><P>Sabrina</P> Wed, 02 Aug 2023 20:12:42 GMT sabbysez 2023-08-02T20:12:42Z Got chraged twice during SIM ordering process https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027295#M716750 <P>Good afternoon!</P><P>Looks like I have 2 Credit card charges after ordering a SIM and creating my account.&nbsp; How can I resolve this?</P><P>Thanks so much!</P><P>Sabrina</P> Wed, 02 Aug 2023 20:12:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027295#M716750 sabbysez 2023-08-02T20:12:42Z Re: Got chraged twice during SIM ordering process https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027299#M716754 <P>Send a private message to agent with the following link:</P><P><SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></SPAN></P> Wed, 02 Aug 2023 20:18:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027299#M716754 CharlieWhisky 2023-08-02T20:18:51Z Re: Got chraged twice during SIM ordering process https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027300#M716755 <P>You can also try starting a chat with an agent.</P> Wed, 02 Aug 2023 20:22:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1027300#M716755 Bonsai39 2023-08-02T20:22:07Z Re: Got chraged twice during SIM ordering process https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1033096#M720868 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/311791">@Bonsai39</a>&nbsp; No chat or call centre for support; only online help here or private messaging to CSAs. <span class="lia-unicode-emoji" title=":tanabata_tree:">🎋</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0053.jpeg" style="width: 200px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/88819i4911519AF8A906AA/image-size/small?v=v2&amp;px=200" role="button" title="IMG_0053.jpeg" alt="IMG_0053.jpeg" /></span></P> Sat, 12 Aug 2023 20:55:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Got-chraged-twice-during-SIM-ordering-process/m-p/1033096#M720868 Luddite 2023-08-12T20:55:35Z