topic Re: The new promo subscriptions in Get Support

The new promo subscriptions

Anonymous — Wed, 02 Aug 2023 14:58:00 GMT

If I still have 15 days remaining on my current plan, but want to subscribe to a new promo plan ($39 for 20g) today, will it start immediately or when my current plan is finished?

Also, are the new promos 30-day plans? I’m confused about the “save more with 90-day subscription” note.

TIA!

Re: The new promo subscriptions

Handy1 — Wed, 02 Aug 2023 15:05:22 GMT

@Anonymous Yes if your change plan immediately it will start new 30 day cycle right away and you will lose out on your current cycle . No pro rating here . So best to change plan for next renewal and you’re good to go no money lost .

adding that’s is a 30 day plan 20GB for $39 . It just some of the 5G plans that offer 90 day plan for additional saving of $5-10 by paying 90 days upfront

Re: The new promo subscriptions

hairbag1 — Wed, 02 Aug 2023 15:30:04 GMT

@Anonymous

When you decide on the new plan you want, you can set the change to occur at your next regular renewal date. That way, you don't pay until that renewal date.

Re: The new promo subscriptions

mitchnet12 — Wed, 02 Aug 2023 16:29:48 GMT

I recently switched from a 30 day to 90 day plan on the next renewal. When that day comes for you, be prepared to see warnings about your account being on hold, and even your old plan sitting in a cart in your account profile. You'll have to ignore that for a day during the transition period. I'm happy to say that the switch went well.