topic Re: Awards in Get Support

Awards

Eddyo — Tue, 01 Aug 2023 15:13:51 GMT

Do I keep my existing awards if I change plans

Re: Awards

computergeek541 — Tue, 01 Aug 2023 15:14:45 GMT

@Eddyo wrote:
Do I keep my existing awards if I change plans

Yes, you will keep your rewards after changing plans. This includes loyalty, autopay, and refer-a-friend rewards.

Re: Awards

dust2dust — Tue, 01 Aug 2023 15:15:26 GMT

You keep the old rewards. You keep all your freebie add-ons. You might lose repeating items in the promobox area.

Re: Awards

softech — Tue, 01 Aug 2023 15:20:45 GMT

@Eddyo

You can freely change plan and it wont' affect your current rewards, also confirmed by Community Manager here:

https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594

Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.

Re: Awards

Eddyo — Tue, 01 Aug 2023 15:21:20 GMT

Thanks

Re: Awards

Eddyo — Tue, 01 Aug 2023 15:22:04 GMT

Thanks

Re: Awards

computergeek541 — Tue, 01 Aug 2023 15:24:17 GMT

Re: Awards

computergeek541 — Tue, 01 Aug 2023 16:02:55 GMT