topic Enable subscription- meaning in Get Support

Enable subscription- meaning

treefrog — Mon, 31 Jul 2023 16:30:05 GMT

I've been suspended for awhile and need to reactivate in the next couple of days. However the last line in the pic below is a little confusing? Does that simply mean that auto pay is enabled or does it mean it will reactivate my account once I update my credit card details?

Re: Enable subscription- meaning

dust2dust — Mon, 31 Jul 2023 16:32:18 GMT

It used to be called autopay. Upon entering a card and making a payment then it will automatically turn on autopay (subscription).

Re: Enable subscription- meaning

Handy1 — Mon, 31 Jul 2023 16:35:41 GMT

@treefrog It means you will be auto subscribed (auto pay)

you can turn this off and on in my account also

Turn auto pay OFF/ON 3 easy clicks

Or if you know the 4 digit PIN number

*611

Re: Enable subscription- meaning

maximum_gato — Mon, 31 Jul 2023 17:06:53 GMT

@treefrog

With every new and improved self serve account overhaul comes confusing new wording for simple terms.

Enable subscription=Enable autopay.

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