topic Re: Log in in Get Support

Log in

Kristabeer — Sun, 30 Jul 2023 05:50:19 GMT

How do I change my email address to my new email so I can change it on my account..Thankyou

Re: Log in

dust2dust — Sun, 30 Jul 2023 05:00:43 GMT

Can you log in with the old email? It's just a login id. The code would come to you as a text. Once in then you can go to profile and manage eversafe.

Re: Log in

Kristabeer — Sun, 30 Jul 2023 05:04:16 GMT

It won't let my log in to my old account

Re: Log in

dust2dust — Sun, 30 Jul 2023 05:06:30 GMT

How old? Are your services working? When did you last pay?

Re: Log in

esjliv — Sun, 30 Jul 2023 13:06:18 GMT

@Kristabeer - if you cannot log in try the 'Forgot your email' option: https://eversafe.id.telus.com/user/forgotemail?locale=en&ForceAuth=true

See the Get Help Article on this topic here: https://www.publicmobile.ca/en/ns/get-help/articles/change-email