topic Re: Ordered a sim card, haven't received it yet in Get Support

Ordered a sim card, haven't received it yet

Nonte — Sat, 29 Jul 2023 17:13:51 GMT

Ordered a SIM card on July 17, 2023, haven't received it yet

Re: Ordered a sim card, haven't received it yet

LitlLdy — Sat, 29 Jul 2023 16:05:36 GMT

@Nonte wrote:
Ordered a SIM card on July 17, 2023, haven't received it yet

@Nonte , it took over 3 weeks to receive mine from Public Mobile delivered through Canada Post!

Edit: If you need one faster, right now Amazon has the Public Mobile Sim Cards on sale again for $4.99 with free delivery which is delivered a lot faster from Amazon than from here! Then once you receive the one from here you can save it incase you lose one or pass it on to someone else that may want to sign up using your referral code for a one time $10 off.

Re: Ordered a sim card, haven't received it yet

Yummy — Sat, 29 Jul 2023 15:57:44 GMT

Usual delivery time for SIM is 5-10 business days. Some customers experienced even longer time (and some did not receive it at all).

Wait another week and then contact agent for replacement.

Re: Ordered a sim card, haven't received it yet

Chalupa_Batman — Sat, 29 Jul 2023 16:24:36 GMT

Also, depending on your location, Canada Post can be very slow. If you do need one faster, check your local Telus stores to see if they have one. Or like @LitlLdy said, they are on sale on Amazon right now and if you have 2 day delivery you're good to go. With regards to your SIM card in delivery, don't worry about that one if you do go to Telus/Amazon to grab one faster. Once you find how affordable PM is, you can tell your friends and sell them the SIM card and give them you're referral number to get $1 off your phone bill every month they're with PM. Win Win!

Re: Ordered a sim card, haven't received it yet

Handy1 — Sat, 29 Jul 2023 16:25:04 GMT

@Nonte

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly

while your already here and logged in the community you can send a message private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Ordered a sim card, haven't received it yet

Xeth — Sat, 29 Jul 2023 20:30:20 GMT

Will this actually work? I ordered my SIM card directly from Public Mobiles' website on July 1st and still have yet to receive it, I've also paid for a 1GB plan on July 1st - If I can get the SIM to me, guaranteed, in two days that would be amazing! Why is it so cheap?

Re: Ordered a sim card, haven't received it yet

Handy1 — Sat, 29 Jul 2023 20:34:30 GMT

@Xeth Amazon from time to time has deals on SIM cards like they do now . Even PM has given out free SIM cards different time . Last time was back in April . So keep an eye here in the community for new deals promos and more . Stay tuned

Re: Ordered a sim card, haven't received it yet

softech — Sat, 29 Jul 2023 20:47:00 GMT

@Xeth yes it will, it's Amazon

if you do not have a Prime membership, you can have trial one with one free order