topic Add data in Get Support

Add data

mohammednadeem5 — Tue, 04 Jan 2022 20:17:18 GMT

Hi,

I have a 3-month plan and my data is over, I was trying to add on some data as i am travelling tomorrow. I could not find any option on self-serve can some please suggest or guide me on how to do it.

Re: Add data

KMG — Wed, 10 Jan 2018 17:30:28 GMT

You first need to add the necessary funds to your account balance. $10 for 200MB or $30 for 1GB. It will never expire.

Then, go into selfserve, click "plan and add-ons", then "my add-ons". You will see the different add-on options. Select the one you want and purchase.

Re: Add data

closng — Wed, 10 Jan 2018 17:31:57 GMT

Hi @mohammednadeem5,

Alternatively, you can send a message to the Moderators and request to have your plan renewed early if you are close to your renewal date or if that works out to be better for your situation.

To send the Moderators a message, use the below link (be sure to include your account details such as phone number, account number, pin and your request):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Add data

will13am — Wed, 10 Jan 2018 17:38:54 GMT

Add-on data is quite expensive. As suggested, the most cost effective solution is to ask the moderator team to perform an off schedule account renewal.