topic Re: account setup in Get Support

account setup

jennr — Tue, 04 Jan 2022 20:17:13 GMT

trying to set up account but i am told to contact for help. please help

Re: account setup

CalvinW — Wed, 10 Jan 2018 01:27:51 GMT

If you mean to contact a moderator, you can private message @CS_Agent

Re: account setup

Mana — Wed, 10 Jan 2018 01:43:35 GMT

@jennr where exactly is the activation failing?

if you can please share more details, maybe the community member can help.

Re: account setup

jennr — Wed, 10 Jan 2018 01:59:07 GMT

Oops I guess that would help.. after I entered my payment info and tried to activate it then said account could not be set up.. contact us . Although it did take payment from my account

Re: account setup

matbasm — Wed, 10 Jan 2018 02:34:42 GMT

You definitely need to send a private message to the moderator group, indicating whatever info you have about your account creation. Most likely gone for the day, but the'll be back in the morning.

Information regarding the moderator team can be found by following this link.
Click here to send them a private message.

Re: account setup

jennr — Wed, 10 Jan 2018 02:38:28 GMT

Just figured out how to do so. Thanks!