topic No texts or outgoing calls in Get Support

No texts or outgoing calls

Babybiff — Sat, 29 Jul 2023 15:43:38 GMT

Signed up yesterday

able to get calls and send iMessages but can’t make calls or send text messages. Unsure what to do. I signed up last night and want to cancel

Re: No texts or outgoing calls

Handy1 — Sat, 29 Jul 2023 15:46:08 GMT

@Babybiff Have you rebooted the phone or reset network settings . You can port number out or turn of auto subscribe to cancel or get support to remove the credit card on file

private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Turn auto pay OFF/ON 3 easy clicks

Or if you know the 4 digit PIN number

*611

Re: No texts or outgoing calls

dust2dust — Sat, 29 Jul 2023 15:48:53 GMT

Go to settings, general, about and see if anything wants to update.

Re: No texts or outgoing calls

Yummy — Sat, 29 Jul 2023 15:56:21 GMT

Don't use apple stuff for messaging. Use NATIVE OS app for SMS until ALL services start working as expected.
Then switch to 3rd part app if you so desire.

Confirm your account is active; reboot phone (turn off, wait a bit, turn on). Confirm network settings are as per PM recommendation.