topic Re: can't order physical sim in Get Support

can't order physical sim

Rubalking — Fri, 28 Jul 2023 18:09:27 GMT

I am trying to buy $15/month plan, but its not giving me any option to buy the physical SIM card.

Re: can't order physical sim

Handy1 — Fri, 28 Jul 2023 18:14:56 GMT

@Rubalking You need to have the physical SIM card in hand to activate the plan . Quickest way to get one is call around to local Telus Koodo store for availability. Pick one up and activate using the new PM app

add

unless your phone supports eSIM you can download it right from the activation process on the app

Re: can't order physical sim

esjliv — Fri, 28 Jul 2023 19:29:32 GMT

@Rubalking wrote:
I am trying to buy $15/month plan, but its not giving me any option to buy the physical SIM card.

@Rubalking - I believe it should be an option somewhere if you are on the app buying a plan. But, if it is not, then you can order one online with public mobile here: https://store.publicmobile.ca/cart

Note, this normally comes through regular letter post by Canada Post.

Re: can't order physical sim

Rubalking — Fri, 28 Jul 2023 20:20:09 GMT

Thanks for the advice, it worked

Re: can't order physical sim

softech — Fri, 28 Jul 2023 20:21:14 GMT

@Rubalking if you have not ordered yet, you should got it on person from Telus/Koodo store or Amazon for quicker turnaround