topic Re: Help with signal pls in Get Support

Help with signal pls

Cao57 — Thu, 27 Jul 2023 07:32:10 GMT

Pls help 1 bar for signal and Data not working..plan is

Re: Help with signal pls

BKNS27 — Thu, 27 Jul 2023 07:51:24 GMT

@Cao57

Try resetting the Network on your phone.

Re: Help with signal pls

Priority — Thu, 27 Jul 2023 09:12:44 GMT

Public Mobile is having some Mobility issues in specific Provinces tonight, this could by why your service is being temporarily affected.

Source: Down Detector.

Re: Help with signal pls

Cao57 — Thu, 27 Jul 2023 19:28:57 GMT

Hi, ty for update. I am in British Columbia and this is not new issue with signal ( I just nvr said anything as it's a pain not being able to access live support) this has been since beginning of 2023. I've been with Public since 2018 same province/ city nvr had such crappy signal until this year . Even spent 2 months in Sask and signal was almost full bars .

Re: Help with signal pls

Cao57 — Thu, 27 Jul 2023 19:30:06 GMT

Ty I did as you suggested still only bywn 1 and 2 bars but data seems to be working now

Re: Help with signal pls

softech — Thu, 27 Jul 2023 19:30:52 GMT

@Cao57

what phone do you have?

Check the Preferred network type or network mode. While most of the time, leaving it with Automatic is good, but try the different ones there, 3G/4G (or LTE)/ 5G and see which one get you a more stable connection