topic Re: SIM Card Shipping in Get Support

SIM Card Shipping

ClintonJ — Wed, 02 Aug 2023 13:01:54 GMT

Hi All,

I am not sure if anyone might know the answer to this, but how long does it take for Public Mobile to send out a sim card? Their automated message said it would take two business days to send it out, but I have yet to hear anything about it.

Re: SIM Card Shipping

Handy1 — Thu, 27 Jul 2023 16:55:29 GMT

@ClintonJ Site says with in 10 business days but

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM Card Shipping

Yummy — Thu, 27 Jul 2023 17:00:13 GMT

Officially - 5-10 business days. Some customers did experience way longer delivery time and some did not receive it at all and had to contact agent for replacement.

Re: SIM Card Shipping

hairbag1 — Thu, 27 Jul 2023 17:00:33 GMT

@ClintonJ

for new accounts, PM does offer eSim which is done almost instantly.

Re: SIM Card Shipping

ClintonJ — Thu, 27 Jul 2023 17:05:00 GMT

I wanted to, but unfortunately I need a SIM to be able to move it from phone to phone.