topic Average wait time for mods response times? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210525#M71421 Tue, 04 Jan 2022 20:16:50 GMT Michaeldiduck 2022-01-04T20:16:50Z Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210525#M71421 Tue, 04 Jan 2022 20:16:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210525#M71421 Michaeldiduck 2022-01-04T20:16:50Z Re: Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210526#M71422 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/38913">@Michaeldiduck</a>, this varies greatly.&nbsp; I would say 2-4 hours is around average.&nbsp; I have had issues fixed within minutes and that is my only interaction for problems but I know others post that they have had to wait a few hours.</P> Tue, 09 Jan 2018 16:31:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210526#M71422 ShawnC13 2018-01-09T16:31:50Z Re: Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210528#M71423 <P>Okay thanks! Need help changing plans, 90 day plan ended and won’t let me change now</P> Tue, 09 Jan 2018 16:34:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210528#M71423 Michaeldiduck 2018-01-09T16:34:53Z Re: Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210534#M71424 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/38913">@Michaeldiduck</a>, yes if your plan is expired only a mod can make a change for you.</P> Tue, 09 Jan 2018 16:41:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210534#M71424 ShawnC13 2018-01-09T16:41:43Z Re: Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210537#M71425 They are usually pretty quick but I agree with <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16001">@ShawnC13</a> that the average wait time would be around 2-4 hours but it can be as quick as 30 minutes too! Tue, 09 Jan 2018 16:45:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210537#M71425 ky01 2018-01-09T16:45:21Z Re: Average wait time for mods response times? https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210539#M71426 <P>Thanks!</P> Tue, 09 Jan 2018 16:53:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Average-wait-time-for-mods-response-times/m-p/210539#M71426 Michaeldiduck 2018-01-09T16:53:15Z