Payment issues

Ben80 — Mon, 24 Jul 2023 17:30:27 GMT

Hello

I needed to buy an add on , but I also needed to change my credit card info. I was able to change the credit card info and successful buy the add on . Unfortunately the billing software kept trying to bill my old card . Which had no funds and the payment did not go thru. So I recheck and the right card was entered. No I’m stuck with no minutes , and I need to make many phone calls for my work .

Re: Payment issues

softech — Mon, 24 Jul 2023 17:32:44 GMT

@Ben80

is the new card a MasterCard or Visa?

Also, try again by using a browser and start Incognito mode. That should help

topic Re: Payment issues in Get Support

Payment issues

Re: Payment issues