topic Re: email address issue in Get Support

email address issue

Anonymous — Mon, 24 Jul 2023 14:27:14 GMT

Why 2 users living at the same address cannot use the same email address for login purpose?

Would not different password be sufficient to see different account?

Re: email address issue

softech — Mon, 24 Jul 2023 14:28:28 GMT

@Anonymous

Sorry, PM login system is a simple one, one login for one account/phone line. There is no family account with the system. So, you need two different email logins for 2 different phone lines

Re: email address issue

Handy1 — Mon, 24 Jul 2023 14:30:21 GMT

@Anonymous Sorry each phone line needs its own email . Both accounts can use the same credit card for payment thou at least

Re: email address issue

hTideGnow — Mon, 24 Jul 2023 14:31:00 GMT

HI @Anonymous

no exception, one email can only be used for one account

But you can try email alias as a second account if you want.

Re: email address issue

dust2dust — Mon, 24 Jul 2023 14:31:38 GMT

The key of the login is the email address and the password verifies it. I don't know of any login that has the password as the key and use the same name. That's backwards to everything I remember ever seeing for logging in to anything.

Re: email address issue

LitlLdy — Mon, 24 Jul 2023 15:22:25 GMT

@Anonymous , you don’t need to create a new post (Re: email) like you did to respond back. Just respond by selecting reply on the messages on this post that you created🙂 Less confusion that way. 🙂

Re: email address issue

BKNS27 — Mon, 24 Jul 2023 16:42:11 GMT

@Anonymous

PM is a prepaid service where 1 account/1 email address. Unless postpaid service where you can have additional lines added to the same account.