topic Re: Name Display for Outgoing Calls in Get Support

Name Display for Outgoing Calls

xmvnn — Sun, 23 Jul 2023 23:38:52 GMT

I have a friend that's with Public Mobile that has outgoing name display for when she calls people (comes up as her business name even if she isn't stored in their contacts list) and wanted to figure out how to set that for my phone. Thanks!

Re: Name Display for Outgoing Calls

Chalupa_Batman — Sun, 23 Jul 2023 22:37:46 GMT

Does she have her account in a business name?

Re: Name Display for Outgoing Calls

dust2dust — Sun, 23 Jul 2023 22:42:53 GMT

Recipients of hers (how many, one?) is using a service that has her number in their database. I don't know if there's a way to get yours added to that database.

Re: Name Display for Outgoing Calls

softech — Sun, 23 Jul 2023 22:45:06 GMT

@xmvnn

First PM only send phone number and not name, so, your friend needs to setup a record on your contacts on your device for it to show her name when she calls you

also, some devices partner with name display lookup services , like Samsung partners with Hiya, some people download Caller ID lookkup app like TrueCaller, she might want to check with them to see how she can add her name onto their database (some might take business name only )

Re: Name Display for Outgoing Calls

xmvnn — Sun, 23 Jul 2023 22:53:06 GMT

Yes but so do I. She told me things changed when she tried helping me change it myself. She's not in my personal or work phone's contact list and it still comes up for her

Re: Name Display for Outgoing Calls

dust2dust — Sun, 23 Jul 2023 22:58:59 GMT

So you don't have her name in your contacts but you see her name when she calls you? Are you subscribed to a service that identifies numbers?

Re: Name Display for Outgoing Calls

xmvnn — Sun, 23 Jul 2023 23:02:57 GMT

that's correct. no i am not, but it seems that I may need to look at another provider that can do outbound name display or look at registering my number somewhere if possible for caller ID name display when calling people

Re: Name Display for Outgoing Calls

computergeek541 — Sun, 23 Jul 2023 23:41:36 GMT

@xmvnn wrote:
that's correct. no i am not, but it seems that I may need to look at another provider that can do outbound name display or look at registering my number somewhere if possible for caller ID name display when calling people

There isn't any universal way that is officially supported by Public Mobile. The databases that have this business name in are ran by third party companies. In addition, not all phones use software that checks these databases.