topic Re: USA talk and text in Get Support

USA talk and text

Hilly1610 — Sat, 22 Jul 2023 14:34:59 GMT

My 15 day USA talk and text just expired and I renewed it but for some reason it hasn’t been reactivated . I paid the $15 fee ?

Re: USA talk and text

dust2dust — Sat, 22 Jul 2023 14:41:00 GMT

Do you still see the balance in your account? Do you see the previous add-ons showing 0/15? You either need to wait until the 0/15 items disappear or buy the other bundle or get support to re-buy the same one before the other disappears.

Re: USA talk and text

softech — Sat, 22 Jul 2023 14:45:28 GMT

@Hilly1610

if your earlier one just expired and you are rebuying the same one within 24 hours, you will need the help of support to rebuy it for you

Please message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there