topic Re: Resend porting text in Get Support

Resend porting text

Telya — Sat, 22 Jul 2023 03:04:20 GMT

Plz resend porting text thank you

Re: Resend porting text

softech — Sat, 22 Jul 2023 03:06:07 GMT

are you poring into PM or porting out of PM?

If porting out, you have to contact your new provider and ask them to re-trigger the porting process

if porting into PM, There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed. But the live support already closed, you have to call them tomorrow morning

Re: Resend porting text

Telya — Sat, 22 Jul 2023 03:11:28 GMT

Porting in plz send number to contact

Re: Resend porting text

softech — Sat, 22 Jul 2023 03:15:05 GMT

@Telya

Sent!!

Re: Resend porting text

Priority — Sat, 22 Jul 2023 04:03:30 GMT

Do you have access to sign into My Account and go into your My Profile Settings yet?