topic Re: Error code XXX when Trying to subscribe in Get Support

Error code XXX when Trying to subscribe

Azrae — Sat, 22 Jul 2023 01:22:26 GMT

I've been trying to activate my SIM card and I keep getting error code XXX on desktop.

The App won't even login.

Please help me.

softech — Sat, 22 Jul 2023 01:25:24 GMT

there has been some payment issue in the last couple days

If you are not in a rush, try to wait at least an hour first

When you try to activate again, please use Incognito mode and see if it helps

Azrae — Sat, 22 Jul 2023 01:30:47 GMT

Yeah, that's kind of not a solution for me at the moment. I've been trying for over an hour, gone ignognito, etc. I've opened a ticket.

I canceled my subscription to FIDO and currently have no phone (this is my work phone). I'm really not happy because I have no service.

Public already took months to send me a SIM card, I had to open a ticket regarding this to. I'm debating just leaving before even starting.

softech — Sat, 22 Jul 2023 01:32:24 GMT

Try using a different credit card to activate if possible

and remember to try using Incognito mode as well

if you need to engage support, message them here:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there