topic How do i start a ticket in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021205#M712120 <P>I&nbsp;</P> Fri, 21 Jul 2023 19:02:07 GMT Dough-3 2023-07-21T19:02:07Z How do i start a ticket https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021205#M712120 <P>I&nbsp;</P> Fri, 21 Jul 2023 19:02:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021205#M712120 Dough-3 2023-07-21T19:02:07Z Re: How do i start a ticket https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021207#M712122 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/307729">@Dough-3</a>&nbsp;</P><P>top of this page, click Get Help / Chat.</P><P>Alterntive method...<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>watch the little envelop icon on top right side of page will be highlighted when they respond.</P> Fri, 21 Jul 2023 19:05:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021207#M712122 hairbag1 2023-07-21T19:05:32Z Re: How do i start a ticket https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021210#M712124 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/307729">@Dough-3</a>&nbsp;</P><P>the proper ticketing using Chatbot is not working, message them here instead</P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV> Fri, 21 Jul 2023 19:04:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-i-start-a-ticket/m-p/1021210#M712124 softech 2023-07-21T19:04:40Z