Billing

DougFisher — Fri, 21 Jul 2023 18:28:39 GMT

I am being billed for an account I do not have. I need to speak to an agent to stop the billing

Doug Fisher

Re: Billing

softech — Fri, 21 Jul 2023 18:27:06 GMT

@DougFisher wrote:
I am being billed for an account I do not have. I need to speak to an agent to stop the billing

Doug Fisher

@DougFisher this is an open forum and we are just customers here, please remove your phone number for your own protection. Go back to your post, click the down arrow and select Edit Messasge

For the payment issue, if you are sure it wasn't used by your family member for another line, or if you don't have any other Koodo or Telus service with that amount, please engage support for further investigation by messaging them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

topic Billing in Get Support

Billing

Re: Billing