topic Re: Two e-SIMs. in Get Support

Two e-SIMs.

Priority — Thu, 20 Jul 2023 14:49:41 GMT

Does anyone have any experience using and installing a second Public Mobile e-SIM on a phone which already has one existing already from another account?

Say if I make a new Account with a new Phone Number, can I add it as a secondary e-SIM without it removing the first Public and default one?

Re: Two e-SIMs.

softech — Thu, 20 Jul 2023 14:52:32 GMT

@Priority

should work, it is more a device issue and not a network issue

make sure you are not deleting PM eSIM, at this point, PM still cannot provide replacement eSIM

Re: Two e-SIMs.

Priority — Thu, 20 Jul 2023 15:02:54 GMT

Maybe I'll just use a Physical SIM, safer bet anyway.

Re: Two e-SIMs.

softech — Thu, 20 Jul 2023 15:05:17 GMT

@Priority wrote:
Maybe I'll just use a Physical SIM, safer bet anyway.

@Priority

at the moment YES

but likely you can change it back to eSIM for existing accounts or PM can regenerate new QR code really soon. hoping another month or two

Re: Two e-SIMs.

Priority — Thu, 20 Jul 2023 15:06:18 GMT

I'd say the soonest we are going to see e-SIM for existing Accounts is in September when the SIMless iPhone 15 is released to Canada.

It will force Public to make that available to everyone.

Re: Two e-SIMs.

softech — Thu, 20 Jul 2023 15:09:11 GMT

@Priority wrote:
I'd say the soonest we are going to see e-SIM for existing Accounts is in September when the SIMless iPhone 15 is released to Canada.
It will force Public to make that available to everyone.

@Priority

next guess, but eSIM for existing should be around the corner, sooner than Sept 🙂

Re: Two e-SIMs.

Priority — Thu, 20 Jul 2023 17:25:13 GMT

I just decided to give it a go since I am the known Guinea Pig around here, and it just added the new one into SIM Manager. It left the one from my other Public Account alone.

Success!

Re: Two e-SIMs.

dust2dust — Thu, 20 Jul 2023 17:30:22 GMT

Well you're doing all these activations so you have a large base of practice to work with. Did you see my other tag for you? I asked about whether a welcome email is still being sent out. Are they?

Re: Two e-SIMs.

Priority — Thu, 20 Jul 2023 17:34:11 GMT

Yes, the 'Welcome to Public Mobile' email is still being sent out to all new Activations.

I've provided screenshots on the post you tagged me in fir reference. 🙂