topic Re: LTE Speed in Get Support

LTE Speed

Eason — Thu, 20 Jul 2023 16:40:02 GMT

What’s with the LTE speed? It’s so slow. 2.78 Mbps?…

Meanwhile my wife’s phone with F**o is much more reasonable at 71 Mbps

Re: LTE Speed

softech — Thu, 20 Jul 2023 16:45:06 GMT

@Eason

speed on LTE should be around 100Mbps

Try clicking Reset all networks and try in different area and see if you get different experience

Re: LTE Speed

hTideGnow — Thu, 20 Jul 2023 16:46:26 GMT

HI @Eason

you are still on 3G speed

are you using iPhone, update the Carrier profiles

Reset All networks by

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

and test your sim on your wife's phone

Re: LTE Speed

BKNS27 — Thu, 20 Jul 2023 16:47:14 GMT

@Eason

LTE=4G

Try rebooting your phone by powering off then back on.

Re: LTE Speed

softech — Thu, 20 Jul 2023 16:47:45 GMT

@Eason

I see you are on LTE. But even you are on 4G plan, you can try the 5G network (every PM subscribers can access 3G/4G/5G networks, just the speed will be capped accordingly). So, try select 5G Auto on your Network mode and see if it improves

Re: LTE Speed

dust2dust — Thu, 20 Jul 2023 16:52:06 GMT

Speed is dependent on the plan. If you're on a 3G speed plan then you will get that 3megs speed. If you're on a 4G speed plan then yes you should see upwards to 100 megs. If on a 5G speed plan then what is it 250 megs.
Then, if you have recently changed the plan speed then that usually takes a couple days to be noticed.

Re: LTE Speed

Eason — Thu, 20 Jul 2023 17:58:44 GMT

Tried that. No help

Re: LTE Speed

Kristowhy — Thu, 20 Jul 2023 19:50:01 GMT

@Eason wrote:
Tried that. No help

You still have not said what plan you are on

Also try using speedtest.net site or bet yet the speedtest by Ookla app