topic Re: Refund overcharge request in Get Support

Refund overcharge request

Ernestblues — Thu, 20 Jul 2023 05:18:14 GMT

Hello please can I get a $15 refund on my subscription. I was charged $15 and $25 on the same day for my monthly subscription.

Re: Refund overcharge request

Handy1 — Thu, 20 Jul 2023 01:13:05 GMT

@Ernestblues Check account for availability funds for the difference . If not there and there two listed charges in credit card . Please submit ticket with support for credit / refund

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund overcharge request

Priority — Thu, 20 Jul 2023 06:31:41 GMT

Are you on a $40 Plan? This is very common for people on the older $40 Plans. It will break up the base plan and Data plan, making them look like separate charges, when it was really just one of $40.