topic Re: login in my account not working! in Get Support

login in my account not working!

ritachart — Wed, 19 Jul 2023 18:30:49 GMT

I've been trying for days to login to my account. Anyone else having this problem?? its driving me CRAZY!!!!

Re: login in my account not working!

Handy1 — Wed, 19 Jul 2023 19:00:43 GMT

@ritachart Are you just getting a white blank screen . I and many others are as of today in the last half hour seems site is down for now maybe try again in a hour or two

Re: login in my account not working!

statusquo — Wed, 19 Jul 2023 19:01:16 GMT

Yes I and others are also experiencing this problem but public has not put up an announcement about it yet. Hope it's not going to be too long before it's fixed. Try again later or check to see of there is an update about it from public @ritachart

Re: login in my account not working!

ritachart — Thu, 20 Jul 2023 02:34:03 GMT

thanks. it's been going on for 2 days. guess I'll just have to wait for them to resolve the problem.

Re: login in my account not working!

ritachart — Thu, 20 Jul 2023 02:34:55 GMT

thanks. it's been going on for 2 days. guess I'll just have to wait for them to resolve the problem.

Re: login in my account not working!

softech — Thu, 20 Jul 2023 02:34:56 GMT

@ritachart

what exact error you got?

you tried with both browser and app?

Re: login in my account not working!

Handy1 — Thu, 20 Jul 2023 02:35:14 GMT

@ritachart it should work now . I’m able to finally sign in again myself

Re: login in my account not working!

ritachart — Thu, 20 Jul 2023 02:37:00 GMT

awesome 👌 I'll give it a try!