topic E sim in Get Support

E sim

Riga — Thu, 20 Jul 2023 02:02:00 GMT

Hello! I am a pm user. I have esim installed on my pixel3 device. I bought a new pixel6a. How to transfer my pm e-sim from pixel3 to pixel6a??

Re: E sim

Handy1 — Thu, 20 Jul 2023 02:09:06 GMT

@Riga Sorry you cannot . eSIM is only for. New activations for now . You would need get a physical SIM card and change on profile tap of my account like this

SIM SWAPPING profile tabs

Note only do this on lap top or computer/ not mobile device

Re: E sim

softech — Thu, 20 Jul 2023 02:08:13 GMT

@Riga sorry, due to system limitation, you cannot migration eSIM to a new phone yet.

Wait another month or two and PM should have this available.

If you need to use your new phone now, then you have no choice but to change to a physical sim for now

Re: E sim

Priority — Thu, 20 Jul 2023 06:30:27 GMT

e-SIM won't be available for Existing Accounts until at least September when Apple releases the SIMless iPhone 15.

It will force Public to introduce it to everyone, however in the meantime you'll have to resort to a Physical SIM which you can buy on Amazon, Directly from Public Mobile Website, any Mobile Kninik, or Telus Corperate store.

Call before going to any Physical Loactions to make sure they have and carry SIM Cards before you waste time going.

Re: E sim

softech — Sat, 12 Aug 2023 06:06:35 GMT

@Riga

in case you still need it, eSIM is now available for existing subscribers now, so you can order one to transfer to your new phone:

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing-subscribers/td-p/1032201

Re: E sim

Priority — Sat, 12 Aug 2023 05:55:32 GMT

'Buy a Physical SIM Card or Activate e-SIM'

https://myaccount.publicmobile.ca/en/account/purchase-sim