topic Re: My Account in Get Support

My Account

Galahad — Wed, 19 Jul 2023 19:30:54 GMT

Why won’t My Account information display. I need to update my credit card expiration date!!

Re: My Account

Handy1 — Wed, 19 Jul 2023 19:32:57 GMT

@Galahad Website down right now PM is aware should be fixed soon

offical announcement @Galahad

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Login-Error-My-Account/td-p/1019910

Re: My Account

hTideGnow — Wed, 19 Jul 2023 19:39:12 GMT

hi @Galahad

Same for me. I can login Community and not My Account

Re: My Account

J_PM — Wed, 19 Jul 2023 19:44:20 GMT

Please try refreshing browser and sign into My Account.

Re: My Account

dust2dust — Wed, 19 Jul 2023 19:48:38 GMT

@J_PM- Also really appreciate updates like this instead of only updating the announcement thread. Having both is extremely helpful. It basically becomes a thread bump which we all see. An edited post is not known to have been edited. Great stuff. Please do keep this up.