topic Re: not registered on network in Get Support

not registered on network

Lillian1 — Wed, 19 Jul 2023 19:04:32 GMT

It was difficult to get registered on net work. I was given a Temporary Account but I still could not get my phone working. I now have

Re: not registered on network

Handy1 — Wed, 19 Jul 2023 19:06:17 GMT

@Lillian1 So services are finally working for you calls text and data

Re: not registered on network

Mark613 — Wed, 19 Jul 2023 19:18:25 GMT

Power cycle your phone. It will work

Re: not registered on network

Lillian1 — Tue, 25 Jul 2023 20:31:38 GMT

The phone worked for the first time but the people I call see a 1-800 number on call display. I have the old account number finally which is =========== and it was under ==== ==== ====. That was the missing information that I could not find until recently. I was given a temporary account which I never accessed.

Re: not registered on network

Lillian1 — Wed, 19 Jul 2023 21:05:02 GMT

The original problem was "not registered on network"

Re: not registered on network

softech — Wed, 19 Jul 2023 21:06:14 GMT

@Lillian1

this is an open forum and we are customers like you. Please remove the account number and name for your own protection. Go back to our post, click the down arrow and the Edit Message to update and remove those

For the call disable, try to reboot the phone once more time and see if helps. Ask different people with different number to call you and check the call display

If issues persists, try to click Reset All networks and see if it resolves the issue