topic Re: Can't Log In Error Code XXX in Get Support

Can't Log In Error Code XXX

laurakociuba — Wed, 19 Jul 2023 14:00:36 GMT

Can't log into public mobile account error code xxx

Re: Can't Log In Error Code XXX

Handy1 — Wed, 19 Jul 2023 14:02:30 GMT

@laurakociuba Try tapping resend code a few time s . You should get option to send code to email instead . If your still having issues get support to help you regain access to your account

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can't Log In Error Code XXX

softech — Wed, 19 Jul 2023 14:03:24 GMT

@laurakociuba

did you ever login since PM upgrade the login to EverSafe?

Try login once more using either the app or using browser with Incognito mode

If it still does not work, please open ticket with support here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Can't Log In Error Code XXX

laurakociuba — Wed, 19 Jul 2023 14:12:29 GMT

I get code and put it in that's not the problem. Then it says resume activation and then I get error code.

Re: Can't Log In Error Code XXX

laurakociuba — Wed, 19 Jul 2023 14:12:53 GMT

Yes have logged in since upgrade

Re: Can't Log In Error Code XXX

markoss — Wed, 19 Jul 2023 14:31:20 GMT

try to use another internet browser from what you are using, try chrome or internet explorer

Re: Can't Log In Error Code XXX

markoss — Wed, 19 Jul 2023 14:32:13 GMT

try to use another internet browser try chrome or internet explorer!