Porting issue

Sivapuran — Tue, 04 Jan 2022 20:15:25 GMT

Can a moderator please message me. It has been almost 24 hours and my number hasnt ported over.

Thanks!

Re: Porting issue

ShawnC13 — Sat, 06 Jan 2018 17:10:34 GMT

@Sivapuran, you will need to private message them.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)

account number
date of birth
complete address listed on account with postal code
email address on account
most commonly called numbers
alternate number listed on the account
last payment date and amount
last 4 digits of the credit card

Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

topic Porting issue in Get Support

Porting issue

Re: Porting issue