https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019346#M710802 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/306914">@Daphne117</a>&nbsp;</P><P>login to My Account's Profile Page, Manage Subscription , then Update Card Information:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="https://myaccount.publicmobile.ca/en/account/payment/manage-card" style="width: 558px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/80710i5F392B751302A41A/image-size/large?v=v2&amp;px=999" role="button" title="E_UpdateCC_Watermarked.jpg" alt="https://myaccount.publicmobile.ca/en/account/payment/manage-card" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">https://myaccount.publicmobile.ca/en/account/payment/manage-card</span></span></P> Tue, 18 Jul 2023 20:26:11 GMT softech 2023-07-18T20:26:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019341#M710798 <P>I can I enter my new visa number</P> Tue, 18 Jul 2023 20:13:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019341#M710798 Daphne117 2023-07-18T20:13:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019345#M710801 <P>Yes. Go into the payments area and "manage" the subscription.</P> Tue, 18 Jul 2023 20:25:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019345#M710801 dust2dust 2023-07-18T20:25:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019346#M710802 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/306914">@Daphne117</a>&nbsp;</P><P>login to My Account's Profile Page, Manage Subscription , then Update Card Information:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="https://myaccount.publicmobile.ca/en/account/payment/manage-card" style="width: 558px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/80710i5F392B751302A41A/image-size/large?v=v2&amp;px=999" role="button" title="E_UpdateCC_Watermarked.jpg" alt="https://myaccount.publicmobile.ca/en/account/payment/manage-card" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">https://myaccount.publicmobile.ca/en/account/payment/manage-card</span></span></P> Tue, 18 Jul 2023 20:26:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019346#M710802 softech 2023-07-18T20:26:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019422#M710864 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/306914">@Daphne117</a>&nbsp;</P><P>If, for any reason, you CANNOT update your payment card information and need customer support agent assistance to access the self-service functions, here's how:</P><P><SPAN>To contact a Customer Support Agent, s</SPAN><SPAN>end a private message to Customer Support Agent by clicking </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><STRONG>here</STRONG></A><SPAN>.&nbsp; You’ll need to be logged into your Community account for the link to work.</SPAN></P><P><SPAN>Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.</SPAN></P><P>&nbsp;</P> Tue, 18 Jul 2023 22:17:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1019422#M710864 HALIMACS 2023-07-18T22:17:25Z