topic Re: Referral code in Get Support

Referral code

EKK1 — Tue, 18 Jul 2023 03:18:07 GMT

I signed up for public mobile yesterday, and I got a referral code from a friend but it didn't work, said invalid. It really was her code so not sure what to do now and if we can still get the discount? Please help.

Re: Referral code

Anonymous — Tue, 18 Jul 2023 03:21:01 GMT

Did you triple check her referral code and make sure you’re not entering maybe a zero in place of an O. Or another similar digit or letter. Worth a try?

Re: Referral code

softech — Tue, 18 Jul 2023 03:40:54 GMT

@EKK1 please check with your friend agaain, maybe 0 and O is the issue?

Ask your friend and copy and paste to send you via email or text you

then you open ticket with support by messaging them here (copy and paste them the code to avoid typo)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Referral code

EKK1 — Tue, 18 Jul 2023 03:39:26 GMT

Thanks! That was totally it! I opened a ticket and hope they will still apply it.

Re: Referral code

Anonymous — Tue, 18 Jul 2023 03:44:41 GMT

I’m sure they will. Glad you figured it out!

Re: Referral code

softech — Tue, 18 Jul 2023 03:45:49 GMT

@EKK1

Yes, as mentioned above, they will

let us know how it turns out