US roaming

Moniquec00 — Mon, 17 Jul 2023 03:15:36 GMT

I purchased the add-ons for US roaming and thought I needed both but now it looks like the data included text. Can I get a refund for the over payment?

Thanks!

Re: US roaming

softech — Mon, 17 Jul 2023 03:18:47 GMT

@Moniquec00

data roaming itself does not include Text, SMS Text. However, if you only use iMessage and NOT SMS , then yes, you don't need roaming Talk/Text

So, which package you got? Roaming Data/Talk/Text Bundle?

if you got it wrong, while PM support is a prepaid provider and usually do not provide refund, they might be able to help to reverse the transaction and you can rebuy if it was an honest mistake. Message them and check with them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

topic US roaming in Get Support

US roaming

Re: US roaming