topic Re: Network Issues and Texting in Get Support

Network Issues and Texting

Tee3000 — Sun, 16 Jul 2023 14:45:11 GMT

Hey, is anyone else having problems with only 1-2 bars on the Public Mobile network?? Or having texts not going through?? Over the weekend several people said they didn’t get messages from me and I didn’t have a service interruption so I’m very frustrated and considering cancelling this service since it doesn’t seem to work.

Re: Network Issues and Texting

Handy1 — Sun, 16 Jul 2023 14:47:50 GMT

@Tee3000 Try your networks setting on 3G or 5G assuming you’re already on 4G/LTE and test it out in different areas . Also check

Outage map in your area:

https://istheservicedowncanada.com/

Re: Network Issues and Texting

softech — Sun, 16 Jul 2023 14:52:15 GMT

@Tee3000 the bar can be misleading. 1 or 2. bars are good enough for many situations, especially with text

If you are on Android , try to clear cache first. Of issue persists, you might want to download Google Message and set it as the default messaging app

if you are using iPhone, make sure Carrier profile is updated

Re: Network Issues and Texting

Phil_Adelphus — Sun, 16 Jul 2023 17:07:43 GMT

I pretty much always only have 1 or 2 bars (rural area) and my phone seems to work fine.