topic Re: how to find detailed data usage time in Get Support

how to find detailed data usage time

LilyBea — Sun, 16 Jul 2023 04:56:53 GMT

I'm wondering if there is a way to find out exactly what time my data was used?

Re: how to find detailed data usage time

Priority — Sun, 16 Jul 2023 04:09:28 GMT

Yes, on the Mobile App under 'Overview', towards the bottom above your 'Friend Referral Code' and under your 'Add-ons' will be a button that says 'View Usage History' > in this section you'll see all your incoming + outgoing calls & Data consumption with the Date/Times.

Re: how to find detailed data usage time

softech — Sun, 16 Jul 2023 04:07:51 GMT

@LilyBea

Sorry, PM does not offer that. PM only update data usage twice a day, and each usage update is just a cumulative usage between the timestamp of that one and the timestamp of the previous one

data can be constantly using and it is impossible for carrier to constantly update it, like every minute, every 5 mins or hourly

You can try to use app to help. they will update contently but they likley only do log daily or hourly only

what phone you have? iOS or Android?

for iOS, check My data manager

for Android, try Data Usage manager

Re: how to find detailed data usage time

maximum_gato — Sun, 16 Jul 2023 11:36:09 GMT

@LilyBea

You can track your data usage in your account as your data counter is constantly updated when you hit the refresh arrow. The actual usage pages only update twice daily in 12 hour blocks of time.

Tracking usage is better on your phone by ensuring your calendar dates are correct to your 30 day cycle and setting your data warning and limiter so you are made aware of higher than normal usage.

Depending on your phone (I can only account for Android.) You may be able to go into each of your apps settings and see date and approximate time the data and/or the screen time used for each app. This will help you understand the amount of data being used and by which apps?

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