topic sim pin # in Get Support

sim pin #

cliffdweller — Sat, 15 Jul 2023 15:14:17 GMT

why is my samsung asking for a sim pin when my iphone says there is no sim pin?

Re: sim pin #

softech — Sat, 15 Jul 2023 15:16:25 GMT

it is a different kind of lock

If it is a Samsung and if the message is "SIM network PIN blocked. Enter SIM network PUK." ,
call Samsung 1-800-726-7864 for a master unlock code.
The only info you will need to provide is the IMEI and where the phone was purchased|

Re: sim pin #

hTideGnow — Sat, 15 Jul 2023 15:21:17 GMT

HI @cliffdweller

is that a new Samsung you just got? it has never been used on PM network?

could be a carrier lock instead. You need to contact the carrier you got from and ask them for a carrier unlock code