topic Re: eSIM transfers in Get Support

eSIM transfers

trex1989 — Fri, 14 Jul 2023 21:33:46 GMT

Hi All, I quickly wanted to check on this. If it’s get a new phone and would like to activate esim on that while deactivating it on my older device? How does one do that?

Is it possible to get a new esim for the next device?

Re: eSIM transfers

Priority — Sat, 15 Jul 2023 05:03:33 GMT

Unfortunately e-SIM isn't available for current accounts, therefore If you need to transfer your e-SIM it is not possible. You'll have no choice but to switch to a Physical SIM Card until e-SIM Is introduced to everyone likely in September with the iPhone 15.

Re: eSIM transfers

trex1989 — Fri, 14 Jul 2023 21:50:40 GMT

Thanks. Yeah I just made an account today and activate an esim. Hopefully they fix the esim solution since it’s likely the iPhone 15 may not have a sim slot and switching providers just to use the phone seems very odd.

Re: eSIM transfers

Lijo — Sat, 15 Jul 2023 00:41:30 GMT

Can I use my old telus Sim card to do this?

Re: eSIM transfers

Priority — Sat, 15 Jul 2023 05:07:15 GMT

They'll have no choice but to bring e-SIM to existing Public accounts when phones move to e-SIM entirely in Canada. I truly believe it is happening with the iPhone 15.

Alot of people buy new phones and use them with off Contract plans, like myself. Say I got an iPhone 15 and wasn't able to use it with Public Mobile because it didn't have a SIM Card slot I'd be very unhappy, so I think Apple will force Telus to work on that.

Fingers crossed, only a few months away. 🤞

Re: eSIM transfers

Priority — Sat, 15 Jul 2023 05:14:16 GMT

Unfortunately not @Lijo, it must be a Public Mobile SIM Card. Telus SIM Cards are not compatible with Public Mobile.

If you need to buy a Public Mobile SIM Card you can do so directly from the Public Mobile Website or you can also order from Amazon.