topic Re: Maintenance Tonight. in Get Support

Maintenance Tonight.

Priority — Thu, 13 Jul 2023 07:57:02 GMT

Does anyone have an idea of what time the Mobile App + Activation Portal are going to be back up and running? I know it's kinda late but I'm trying to do a quick subscription setup, however App is down and I'm not having any success on the main website either.

Re: Maintenance Tonight.

softech — Thu, 13 Jul 2023 07:58:18 GMT

@Priority usually around 6 or 7 AM EST

Re: Maintenance Tonight.

Handy1 — Thu, 13 Jul 2023 08:57:57 GMT

@Priority I just signed in to my account . So the sites up and running again

Re: Maintenance Tonight.

Proxima — Thu, 13 Jul 2023 11:09:06 GMT

this is usually a nightly, or regular routine that you’re gonna have to get used to. You’ll learn quickly when maintenance happens. i don’t even both trying to sign in between 11pm and 4am Vancouver time.

the website and app is soo bulky and slow as it is.. not worth the time waiting only to be told that its down.