topic Re: roaming in Get Support

roaming

surefoot1 — Wed, 12 Jul 2023 21:28:33 GMT

I am going to the USA for 4 days and the roaming plan is 15 days. How do I get it to revert back to Canada after I return?

Re: roaming

dust2dust — Wed, 12 Jul 2023 21:40:22 GMT

If you're on automatic networks then it's all seamless.

Re: roaming

Yummy — Wed, 12 Jul 2023 21:44:11 GMT

Verify it is connected to PM instead of T-mobile

Re: roaming

hairbag1 — Wed, 12 Jul 2023 22:20:21 GMT

@surefoot1

there's nothing for you to do once you get home. Your cell will just drop T-Mobile at / near Cdn side of border and take up PM. You're balance of Roaming days will continue to count down until 15 days have elapsed.

When you get to USA, make sure you're connected to T-Mobile as no others will work. If PM has enabled volte on your phone you likely won't have any probs.

Re: roaming

surefoot1 — Thu, 13 Jul 2023 21:05:12 GMT

Thanks so much. I appreciate your help. I don't know what "volte" is or how I would know if PM has enabled it on my phone. How would I find out??

Re: roaming

dust2dust — Thu, 13 Jul 2023 22:08:50 GMT

What make and model phone?