topic Re: auto pay and promo in Get Support

auto pay and promo

Jay007 — Tue, 11 Jul 2023 23:58:42 GMT

I have two questions please

How can I stop the auto payment, I want to manage it myself.
I have a promo code but I couldn't use it because am new here and didn't know how to. Please how can I apply it here and receive the $10 discount?

Re: auto pay and promo

Handy1 — Tue, 11 Jul 2023 23:45:57 GMT

@Jay007 Here’s how to turn off auto pay

Turn auto pay OFF/ON 3 easy clicks

As for the referral code you need to ask support to apply it for you . Here’s how to contact them

message support directly

while your already here and logged in the community you can send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: auto pay and promo

BKNS27 — Tue, 11 Jul 2023 23:48:10 GMT

@Jay007

The stop AutoPay, just login to your account and go to the Payment section and disable Subscribed (AutoPay).

Your referral code can only be used for new SIM activation. You can’t use it for existing accounts . So you can use it for a second activation.

Re: auto pay and promo

computergeek541 — Tue, 11 Jul 2023 23:46:25 GMT

@Jay007 wrote:
I have two questions please
How can I stop the auto payment, I want to manage it myself.
I have a promo code but I couldn't use it because am new here and didn't know how to. Please how can I apply it here and receive the $10 discount?

If you're already a customer there currently aren't any promo codes that can be used. As for turning off pre-authorized payments, that done in the Payments area of the app, Manage Subscriptions, and then by turning off the "Subscribed" option.