topic How activate the SIM if App can't be installed on my phone? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015256#M707851 <P>Hello, I bought a SIM for Redmy Note 3. Your App can't be installed on my phone. Does it mean that your SIM cant be used on my phone? If not, how can I activate SIM, please?</P> Tue, 11 Jul 2023 21:01:12 GMT Philip_2011 2023-07-11T21:01:12Z How activate the SIM if App can't be installed on my phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015256#M707851 <P>Hello, I bought a SIM for Redmy Note 3. Your App can't be installed on my phone. Does it mean that your SIM cant be used on my phone? If not, how can I activate SIM, please?</P> Tue, 11 Jul 2023 21:01:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015256#M707851 Philip_2011 2023-07-11T21:01:12Z Re: How activate the SIM if App can't be installed on my phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015257#M707852 <P>Is that phone fully properly on Google Android or some other variation of Android? The google account needs to be of this region. There's a way to change the region but you can only do it once a year.</P> Tue, 11 Jul 2023 21:02:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015257#M707852 dust2dust 2023-07-11T21:02:49Z Re: How activate the SIM if App can't be installed on my phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015259#M707853 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/302001">@Philip_2011</a>&nbsp;you can ask your friend to help.&nbsp; He or she just need to install and activate and can delete the app.&nbsp; You can do everything on the website after, you don't need to app anymore&nbsp;</P> Tue, 11 Jul 2023 21:09:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015259#M707853 softech 2023-07-11T21:09:25Z Re: How activate the SIM if App can't be installed on my phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015262#M707855 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/302001">@Philip_2011</a>&nbsp;too bad these instances are happening. <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>Are you able to borrow a family or friend's phone that can install the app? Then do the activation with their phone. Move the SIM card into your phone and log into my account using a web browser by mobile or desktop. I think you can manage your account just fine without the app after activation, I certainly do.</P> Tue, 11 Jul 2023 21:10:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-activate-the-SIM-if-App-can-t-be-installed-on-my-phone/m-p/1015262#M707855 esjliv 2023-07-11T21:10:52Z