topic Re: Points vs rewards in Get Support

Points vs rewards

CRPM — Fri, 07 Jul 2023 03:50:08 GMT

I've recently discovered the point program! I've been with Public mobil for 3 years. it doesn't seem like point program is as good as rewards?

Re: Points vs rewards

HALIMACS — Fri, 07 Jul 2023 02:23:20 GMT

You are absolutely correct, @CRPM

Public Points doesn't hold a candle to the old reward program.

I hope you didn't switch ...

Adding: The loyalty on the Public Points gives you the equivalent of $10 per year. On the old rewards, after each year that increases by $1 every 30 days so by year 5, folks are getting $5 off every 30 days. That equates for $60 per year compared to $10 to year.

Even the new math doesn't compete with that ....

Re: Points vs rewards

softech — Fri, 07 Jul 2023 02:21:46 GMT

@CRPM

The community agree that the legacy rewards system is better. Please stay with the legacy system

here is a comparison

$2 Autopay is no longer there and replaced with 5% , you get less UNLESS you have the $40 plan or above
(but you get 5% for your other Add-on purchases as well)
No more loyalty rewards, meaning the loyalty discount of $1/month up to $5/month will disappear. Instead, they will only give $10 each year on the anniversary.

For someone with PM between 1st to 12th month
The old reward system will give $0 that year, versus $10 at the end of the 12th month with thew new system
For someone with PM between the 13th and 24th month:
The old reward program will give $12 that year ($1/cycle), versus $10 at the end of the 24th month with the new system
For someone with PM between months 25th and 36th:
the old reward program will give $24 that year ($2/cycle), versus $10 at the end of the 36th month with the new system
.........................
for someone with PM between months 61 and 72 (and every year after that after that point)
the old reward program will give $60/year ($5/cycle) versus $10/year under the new system
You can no longer apply $1 or $2 you got to the bill right a way, you have to collect enough to 15 points to cash out $15 in one shot
Also, you have to remember to convert your points to dollars once it reaches 15 points. PM no longer automatic apply the reward discount.

On the other hand, the goodies for new system,

- 5% Points back for add-on purchases as well

- add-ons are around 33% cheaper when you redeem with Public Points
- you can use 1 point for lucky draw, so, technically you bet $1 and can win an iPhone

Re: Points vs rewards

BKNS27 — Fri, 07 Jul 2023 03:49:21 GMT

@CRPM

Yes the old Rewards system is better than the new Points system.

Instant monthly Reward credit better than collecting points 15 points before redeeming $15.

Re: Points vs rewards

esjliv — Fri, 07 Jul 2023 13:08:36 GMT

@CRPM public points system is probably better for Public Mobile, but for us customers the old rewards system is better, IMO.

If you haven't already....

Re: Points vs rewards

CRPM — Fri, 07 Jul 2023 13:49:28 GMT

That's what I thought!

Re: Points vs rewards

CRPM — Fri, 07 Jul 2023 13:50:24 GMT

Good thing I read the fine print before accepting and switching!