topic Re: hi in Get Support

hi

lace — Thu, 06 Jul 2023 10:41:04 GMT

i bought a sim card on public mobile i was suppose to switch after i payed my tab off with koodoo today but koodoo just came me a deal for 5 months 10$ off my bill till nov

can i get my 11.50$ back in refund im new and i bought a sim thinking i was switching to public mobile once i got my sim card but now im not switching can i get a 1 time refund

Re: hi

softech — Wed, 05 Jul 2023 20:53:35 GMT

@lace sorry, sim card orders are non-refundable 😞

Re: hi

BKNS27 — Wed, 05 Jul 2023 20:59:06 GMT

@lace

You will have to sell or giveaway your new SIM as PM is a prepaid service and normally no refund.

Re: hi

Chalupa_Batman — Wed, 05 Jul 2023 21:07:00 GMT

The previous two members answered about no refunds, however, why not just keep the SIM card in case you decide to switch in November? You just never know when PM may have a deal that will blow your mind away. Hence the reason you should visit PM often to see what's offered. 🙂 Trying to sell it off will be a pain and not worth your time as I assume your time is worth more than $11.50 ?? Keep it for now is my advice.

Oh... and HI. How YOU doin?

Re: hi

lace — Wed, 05 Jul 2023 21:12:17 GMT

thank you i will keep it when i get it