topic Re: Bad reception inside house in Get Support

Bad reception inside house

JohnTT — Wed, 05 Jul 2023 17:11:11 GMT

I’ve recently had no reception or very limited reception inside my house but when I go outside I’m able to receive calls. I’m using an iPhone 8, my son has an iPhone 4 and he’s able to receive calls in the house.

Re: Bad reception inside house

Handy1 — Wed, 05 Jul 2023 17:14:20 GMT

@JohnTT If you both swap SIM cards are the results the same . If so maybe the antenna on your phone is damaged or covered by a heavy otter box defender case causing the issue possibly

Re: Bad reception inside house

softech — Wed, 05 Jul 2023 17:15:45 GMT

@JohnTT

Try to see if it helps

Make sure your iPhone has the latest iOS
change the Preferred network type or network mode to 3G only or WCDMA only and see if it works
Try to click Reset All Networks and see if it helps
and do you have another phone to test the PM sim ? just to make sure it is not a device problem. Also, that can force a sim card re-provision and it could resolve the problem

Re: Bad reception inside house

Meow — Wed, 05 Jul 2023 18:29:53 GMT

Either phone is dying or local cell tower's signal is getting weak for whatever reason. Maybe it is some kind of maintenance...

Or you did install some machinery inside your house blocking or jamming a signal...

Re: Bad reception inside house

esjliv — Wed, 05 Jul 2023 18:32:45 GMT

@JohnTT - to add to one of softech's suggestions...perform a Reset of your device's Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, VPN and APN settings, and connected Bluetooth devices that you've used before.

Iphone: To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode. Your iPhone will reset network settings and restart itself.

Re: Bad reception inside house

Grinch — Wed, 05 Jul 2023 18:37:16 GMT

@JohnTT

Does that inside outside scenario happen only at home or other places?

Has your battery ever been replaced? <= sloppy job putting phone back together and not reattaching the antenna properly??