over charged

LeeAnne2903 — Wed, 05 Jul 2023 05:20:52 GMT

I was charged twice for my subscription today and would like to be credited back the 16.65

Re: over charged

Hollister — Wed, 05 Jul 2023 04:41:18 GMT

Log into self service and see if the extra payment is in Available Funds. If yes, just leave it there and it will be used automatically on your next renewal, otherwise contact an agent.

You can contact an agent:

You will receive a response from an agent faster using the first option below, which is the preferred method.

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During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

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Keep an eye on the envelope icon in top right hand corner for a reply from the agent.

Re: over charged

BKNS27 — Wed, 05 Jul 2023 05:54:10 GMT

@LeeAnne2903

If you really need the refund, just private message them on the envelope icon on your computer but it may take up to 30 days to process.

Otherwise, the extra charge will remain in your account as credit to pay for next month’s bill.

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over charged

Re: over charged

Re: over charged