topic Re: Sim transfer in Get Support

Sim transfer

Rus555 — Tue, 04 Jul 2023 17:10:48 GMT

I have esim on iPhone. I want to transfer to actual sim and use it in android. How do I accomplish this? I have sim card

Re: Sim transfer

dwh1 — Tue, 04 Jul 2023 17:16:44 GMT

Buy a new SIM card at a Telus Koodo store (see Sim card link at the bottom of the site) or order from PM (it may take weeks), or order from Amazon (typically next day deliver for Prime members). Put it in your phone and go to the Profile section of My Account - there's a box for you to enter your new SIM number. That's it.

Re: Sim transfer

Handy1 — Tue, 04 Jul 2023 17:20:33 GMT

@Rus555 Get a new PM SIM card and go to my account profile tab and swap SIM card number like this

SIM SWAPPING profile tabs

Note only do this on lap top or computer/ not mobile device

Sim transfer

Rus555 — Wed, 11 Oct 2023 02:38:41 GMT

I have esim in iPhone. I also got physical public mobile card and installed to android. How do I transfer service from esim to physical sim?

Re: Sim transfer

JRod — Wed, 11 Oct 2023 02:52:25 GMT

@Rus555

If you login to the self serve portal, go to the profile tab, and then under the section my phone number, you’ll see your current eSIM number and a pencil icon that you can hit and put in the info for the physical SIM.

But do know that the physical SIM has to be brand new and couldn’t have been attached to an account previously. Also once this change is made your eSIM will no longer function.

Re: Sim transfer

BKNS27 — Wed, 11 Oct 2023 03:01:51 GMT

@Rus555

This is why the physical SIM has an advantage by popping out and putting it in the android.

To change from eSIM to a SIM, just login your account and go to the Profile section and go to Change SIM Card Number and enter the new SIM card number.

Re: Sim transfer

computergeek541 — Wed, 11 Oct 2023 03:20:33 GMT

@Rus555 wrote:
I changes esim to physical sim on my profile and number was updated. But actual change didn't happen. Messages are still coming to esim. How Long it take to transfer?

If you haven't already, please first restart your device.

Re: Sim transfer

Rus555 — Wed, 11 Oct 2023 03:23:28 GMT

I did restart