topic Re: How do I logout in Get Support

How do I logout

letmelogout — Tue, 04 Jul 2023 16:24:47 GMT

How do I log out of the new Public Mobile website....

Re: How do I logout

softech — Tue, 04 Jul 2023 16:26:20 GMT

@letmelogout

On Community, click your Avatar on the top right and then click Logout

On My Account, there is a Logout on the left

Re: How do I logout

Handy1 — Tue, 04 Jul 2023 16:27:24 GMT

@letmelogout Tap the overview tap drop down menu and it’s at the bottom of the drop down menu log out

Re: How do I logout

letmelogout — Tue, 04 Jul 2023 16:27:59 GMT

My Account has no logout option... it goes like this from left to right. Public Mobile, EN, Community, Rewards, Chatbox, Cart

Re: How do I logout

Handy1 — Tue, 04 Jul 2023 16:29:01 GMT

@letmelogout Are you on website or app also on website just closing the window works too

Re: How do I logout

Handy1 — Tue, 04 Jul 2023 16:30:06 GMT

@letmelogout

Re: How do I logout

hTideGnow — Tue, 04 Jul 2023 16:30:30 GMT

Hi @letmelogout

can you post a screenshot?

Re: How do I logout

letmelogout — Tue, 04 Jul 2023 16:32:04 GMT

using the desktop version.... tried just closing the tab but if i go back in, im still logged in.

Re: How do I logout

Handy1 — Tue, 04 Jul 2023 16:32:58 GMT

Still logged in even after 5 mins

Re: How do I logout

letmelogout — Tue, 04 Jul 2023 16:33:30 GMT

closed my bookmark list and the log out button showed at the bottom of a list to the left

Re: How do I logout

softech — Tue, 04 Jul 2023 16:34:40 GMT

@letmelogout wrote:
closed my bookmark list and the log out button showed at the bottom of a list to the left

@letmelogout oh, the bookmark was blocking it 🙂

glad you have it sorted out

Re: How do I logout

dwh1 — Tue, 04 Jul 2023 17:27:56 GMT

Just to play devil's advocate here - what the Logout button is doing is clearing a session cookie in your browser. That cookie will eventually expire in any case, but Logout will make that happen faster. At that point, you need to log back in again. That's it. You could clear your browser's cookies to accomplish the same goal - either for all sites or for the public mobile site specifically.

I wouldn't worry about it much UNLESS you are using a shared computer like a library computer. If it's on your own personal phone and you have a passcode set on the phone, it really isn't a significant risk. Log out if you want, but don't feel compelled to do so - again, unless it's a shared computer.