topic Re: Pixel 3 and 4G in Get Support

Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 12:48:08 GMT

Does anyone know if my pixel 3 will work on a 4G network? I am on 3G right now. The price makes me want to change if I can. Thanks in advance!

Re: Pixel 3 and 4G

Handy1 — Mon, 03 Jul 2023 12:48:53 GMT

@carsode Yes it will work no worries

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 12:50:35 GMT

Thank you!

Re: Pixel 3 and 4G

Handy1 — Mon, 03 Jul 2023 12:51:57 GMT

@carsode Just be sure to change plan for next renewal and not immediately so you don’t loose money on your current cycle

Re: Pixel 3 and 4G

esjliv — Mon, 03 Jul 2023 14:55:24 GMT

@carsode go to settings > Network settings > mobile network. It should give you a dropdown menu of mobile standards such as 2G, 3G or LTE (4G).

If you don't see 4G or LTE, then your smartphone doesn't support the standard.

If you see LTE or 4G then your phone is supported.

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 15:01:56 GMT

That is good to know! To confirm, if I change plans today, I will have to pay full price for the upgrade and not get a credit for what I paid yesterday on my account?

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 15:03:31 GMT

You must have read my mind! I was getting frustrated not finding 4G on my phone. I do have LTE. Thank you so much!!

Re: Pixel 3 and 4G

dust2dust — Mon, 03 Jul 2023 15:06:20 GMT

Yes, nothing gets prorated here. If you change plans before the current plan ends then yes you pay full price and no prorating.

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 15:10:17 GMT

Darn, I wish I had done this yesterday. My payment came out this morning. Thank you for answering.

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 15:16:02 GMT

Thank you all for all your support. You have all been very helpful!

Re: Pixel 3 and 4G

Nocall — Mon, 03 Jul 2023 16:59:13 GMT

I have a Pixel 3, says I am connected to LTE.

Should work fine. It might depend on plan you select.

Re: Pixel 3 and 4G

softech — Mon, 03 Jul 2023 17:08:34 GMT

@carsode you are trying to upgrade to a 4G plan? if it is only Day 1 or 2 9n a new cycle, there is a slight chance support can help to upgrade the plan. Message them here and ask

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 18:54:58 GMT

Thank you! I just sent a message. Hopefully they reply soon. This community is great!

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 22:32:14 GMT

Thank you for the suggestion. CS was able to change my plan without double changing. Apparently there is a window. You rawk! Can I double Bravo??

Re: Pixel 3 and 4G

softech — Mon, 03 Jul 2023 22:33:15 GMT

@carsode happy to know that. Now you can enjoy more data!!! 🙂

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 22:37:03 GMT

I am leaving for a trip across Canada next week. This will give me peace of mind. ❤️🙏

Re: Pixel 3 and 4G

Handy1 — Mon, 03 Jul 2023 22:38:23 GMT

@carsode Oh wow that’s super exciting , enjoy your trip 🙂

Re: Pixel 3 and 4G

carsode — Mon, 03 Jul 2023 22:39:23 GMT

Thank you!!