topic Bonus Data and Long-Distance Calls While Abroad? in Get Support

Bonus Data and Long-Distance Calls While Abroad?

cory_c — Sun, 02 Jul 2023 23:09:43 GMT

Hello.

I wonder if I need a US Roaming Plan and want to ask if I can use my “bonus” data while I’m abroad?

Also, can I use my “bonus” International Long-Distance minutes to call from overseas to Canada?

Thanks!

Re: Bonus Data and Long-Distance Calls While Abroad?

softech — Sun, 02 Jul 2023 23:40:30 GMT

@cory_c

the bonus LD mins are to be called FROM Canada to other countries, and not to call back Canada when you are overseas

If you are in US, you can purchase US roaming add-ons and use PM service there. There are different ones and you can pick one based on your needs

If you are in country other than US, there is no PM roaming service at all, you will have to use local data prepaid SIM instead

Add: these are the available US add-on

Bundle - US Roaming - Talk, Text and 3GB Data (15 days)- $30 (25 Reward points)
Bundle - US Roaming - Talk and Text (15 days) - $15 (10 Reward points)
Data - US Roaming - 250 MB Data (15 days) - $10.00 (5 Reward points)
Data - US Roaming - 1GB Data (15 days) - $20.00 (15 Reward points)
Data - US Roaming - 3GB Data (15 days) - $25.00 (20 Reward points)

Re: Bonus Data and Long-Distance Calls While Abroad?

hairbag1 — Sun, 02 Jul 2023 21:21:31 GMT

@cory_c

nope...all the bonus Int'l LD calling you ask about are for your use while you're in Canada.

If you are going somewhere that has wifi, consider downloading the free TextNow app. You'll be able to call and text most any Cdn or US number for free using wifi. Did I mention it's free ?

Re: Bonus Data and Long-Distance Calls While Abroad?

cory_c — Sun, 02 Jul 2023 21:31:57 GMT

Thanks for the clarification.